FESTIVAL HELP GUIDE

FESTIVAL RECEPTION & TICKET CENTRE

It is situated at the main southern entry to the Showground complex. This is where you purchase passes or exchange your pre-purchased voucher for an armband, please wear it at all times!

Adjacent to the centre is the registration area for Performers and Volunteers.

An EFTPOS facility for cash-out is available at the Centre.

HOW TO GET A FESTIVAL PASS & ENTER THE VENUES

Passes are purchased from the Reception Centre and are exchanged for a coloured wristband. The wristband is then displayed at the entry points to festival venues.

FESTIVAL RECEPTION & TICKET CENTRE OPENING TIMES

The centre is in a marquee located at the entry to Bulli Showground off the Princes Highway

• Wednesday 4pm to 8pm
• Thursday 11am to 10.30pm
• Friday 7.30am to 11pm
• Saturday 7.30am to 11pm
• Sunday 7.30am to 4pm

FESTIVAL SHOP

It is located in the Slacky Flat Bar (Betting Ring) area, under the grandstand. Performer and Festival merchandise such as recordings, Festival T-shirts, cookbooks, clothing and publications are available here.

MESSAGES

You may leave messages at the Festival Reception Centre, however the Festival cannot take responsibility for messages being received.

VISITOR INFORMATION

Festival Info line: 1300 887 034
For local tourist information, call the Wollongong Visitors Centre, 1800 240 737.

CONDITIONS OF ENTRY

Festival wristband must be worn at all times. All children must also have an armband as well.

Sound / Video recordings are not permitted without the prior written consent from the Festival Director.

No pets allowed on the site.

TRANSPORT

• Taxi: (02) 4229 9311
• Train times & Fares: 131 500
• Bus Services: Dion Coachlines (02) 4228 9855
• QANTAS: 131 313  VIRGIN: 136 789

ACCOMMODATION

There are many hotels, motels and caravan parks in the area. Call Tourism Wollongong 1800 240 737 for information and bookings.

FESTIVAL VOLUNTEERS

The Festival runs entirely on volunteers who appreciate a helping hand and the odd thank you! If you can also volunteer a few hours work then please see the wonderful folk in the Volunteer Registration area in the Slacky Flat Bar.

CAMPING

Many festival goers camp in the grounds around the Showground and do so for the duration of the Festival. They all quickly settle into the relaxed village atmosphere and musical environment.

• Please no campfires or pets.
• There is to be a minimum of 2.5 metres between tents. Cars are able to be parked beside tents.
• Please recycle waste where possible.
• Children and youth who are camping must be accompanied by a responsible camping adult.
• Please do not leave any valuables in cars or tents.

SHOWERS

There are limited hot water showers so please conserve water and keep your showers short.. There are hot showers for women and men under the Grandstand. There are also some showers in the small toilet block near the entry to the main Festival site.

CHILDREN

The Festival aims to provide a safe environment for families. Parents and guardians are responsible for their children at all times.  The Shed, in the Horse Stables, is the kids entertainment venue and not a child minding facility so carers are asked to stay with their children.

LATE NIGHT PARTYING

A noise curfew will apply to all camping areas after 10pm. Anyone wishing to party on can go to the Grandstand Bar area inside the Grandstand building. Please keep all sessions inside the building. Please be courteous of other campers and festival neighbours.

LICENSED BAR

The Festival organises its own bar and the proceeds help keep ticket prices down. Please patronise it but do drink sensibly! The bar is conducted strictly according to licensing regulations, ie under-aged and intoxicated persons will not be served and no alcohol is to be taken inside or outside licensed areas.

NO SMOKING IN VENUES

In consideration of the comfort and safety of all festival goers there is a no smoking policy in all venues.

VISITOR SURVEYS

A survey is being conducted. The information gathered is confidential and is used to improve future festivals and assess the quality and impact of the festival on the community. We sincerely appreciate your assistance by completing them.