FESTIVAL HELP GUIDE

HOW TO GET A FESTIVAL PASS & ENTER THE VENUES

Have a look at our ticketing information, where you can pre-purchase your festival pass.
Please note: Tickets cannot be purchased for a single concert.

FESTIVAL RECEPTION & TICKET CENTRE

The centre is in a marquee located at the main southern entry to the Bulli Showground complex. This is where you can purchase passes or exchange your pre-purchased voucher for an armband. Please wear your armband at all times!

The centre will be open during the following times:

• Wednesday 4pm to 8pm
• Thursday 11am to 10.30pm
• Friday 7.30am to 11pm
• Saturday 7.30am to 11pm
• Sunday 7.30am to 4pm

Adjacent to the centre is the registration area for Performers and Volunteers.

CONDITIONS OF ENTRY

Festival wristband must be worn at all times. All children must also have an armband as well.

Sound / Video recordings are not permitted without the prior written consent from the Festival Director.

No pets allowed on the site.

FESTIVAL SHOP

It is located in the Slacky Flat Bar (Betting Ring) area, under the grandstand. Performer and Festival merchandise such as recordings, Festival T-shirts, cookbooks, clothing and publications are available here.

LICENSED BAR & FOOD

The Festival organises its own bar and the proceeds help keep ticket prices down. Please patronise it but do drink sensibly! The bar is conducted strictly according to licensing regulations, ie under-aged and intoxicated persons will not be served and no alcohol is to be taken inside or outside licensed areas. This also means you cannot bring your own alcohol into the festival.

There are a variety of food outlets inside the festival. The Heritage Hotel has a fine bistro style menu.

SERVICES & FACILITIES

• An EFTPOS facility for cash-out is available at the Reception and Ticket centre.
• Festival venues and the showground site are fully licensed for alcohol - children welcome in all locations accompanied by an adult.
• There is a wide range of food available at the showground.
• You may leave messages at the Festival Reception Centre, however the Festival cannot take responsibility for messages being received.

VISITOR INFORMATION

Festival Info line: 1300 887 034

For local tourist information, call Tourism Wollongong: 1800 240 737.

TRANSPORT

Have a look at how to get there.

PARKING

There is plenty of parking inside the Showground. It is more secure and has less impact on the neighbours and businesses nearby. Once you have your armband passes you can find a spot for an easy 100 metre maximum walk into the festival.

ACCOMMODATION & CAMPING

Have a look at our accommodation information.

FESTIVAL VOLUNTEERS

The Festival runs entirely on volunteers who appreciate a helping hand and the odd thank you! If you can also volunteer a few hours work then check out our volunteer information.

CHILDREN

The Festival aims to provide a safe environment for families. Parents and guardians are responsible for their children at all times.  The Shed, in the Horse Stables, is the kids entertainment venue and not a child minding facility so carers are asked to stay with their children.

LATE NIGHT PARTYING

A noise curfew will apply to all camping areas after 10pm. Anyone wishing to party on can go to the Grandstand Bar area inside the Grandstand building. Please keep all sessions inside the building. Please be courteous of other campers and festival neighbours.

NO SMOKING IN VENUES

In consideration of the comfort and safety of all festival goers there is a no smoking policy in all venues.

VISITOR SURVEYS

A survey is being conducted. The information gathered is confidential and is used to improve future festivals and assess the quality and impact of the festival on the community. We sincerely appreciate your assistance by completing them.