Volunteer Roles
There are a number of tasks for volunteers, all with varying responsibility. These are generic descriptions to assist you in choosing a position that best suits your abilities.
Set-Up & Pack Down Team
SET UP
Assemble stages
Set up backdrops
Set-up chairs
Pick-up gear from storage locations
Put up sponsors signs up
Put-up programmes at venues on Sandwich boards
Set-up tea and coffee
Set-up tables for Sound persons
Set-up small tents
Set-up traffic, parking barriers signage
Place signs around festival – directional, parking
How Long: As long as it takes – Physical Effort Required!
When: Wednesday, Thursday and Friday
Which Venues: Various
Report To: Site Set Up Area Manager
PACK-DOWN
Remove stages
Remove backdrops
Remove entries
Stack chairs
Transport Folk Club gear to storage
How Long: As long as it takes!
When: Monday and Tuesday
Which Venues: Various
Report To: Site Set Up Area Manager
Festival Office
Meet and greet patrons
Sell Festival tickets to patrons and issue armbands
Exchange vouchers for armbands to place on patrons
Sell souvenir programmes
Provide general information
Maintain message board
Use scanner for pre-paid tickets
Use cash registers
Use EFTPOS machine
Record special deal vouchers
Interact with Camping & Performer Registration as required
Check armbands at festival entrance and near the first aid rooms
How Long: 2 to 4 hr shifts
When: from Thursday to Sunday
Which Venues: Festival Office
Report To: Office Manager
Site Control & Traffic
Assist with greeting traffic and pedestrians at Festival Entrance and checking of wrist bands
Provide directions to campers, performers, volunteers and audience members
Assist in safe parking for registration at front gate temporary parking area
Assist with carparking control in various Festival parking areas
Assist with directing traffic into and around the Festival site
Monitor pedestrian safety and direct as necessary
Safely control exiting vehicles
How Long: up to 3 hr shifts ( usually less than 3hrs )
When: From Thursday to Sunday between 7am and 7pm. Some Volunteers will be required to check armbands outside of these hours
Which Venues: Festival entrance and on site parking site grounds
Report To: Traffic Manager
Artistic Decoration
Sort materials in storage
Make the Festival site Festive
Site decoration, Stage Back drops.
Dismantle on Monday after festival.
Need to climb ladders, use a staple gun, side cutters and pliers
Requires some heavy lifting
Need to wear closed in shoes, hat and bring a water bottle
Lots of walking
How Long: 4+hr shifts
When: Set up Wednesday to Friday, Dismantle Monday Which Venues: All Venues
Report To: Artistic Set Up Manager
Volunteer Registration
Register volunteers
Brief volunteers on site layout
Brief volunteers on emergency procedures
Answer volunteer enquiries
Alert Shift Managers of volunteer shortages
Distribute armbands and lanyards
Communication site for volunteers
How Long: 4 hr shifts
When: Wednesday to Saturday
Which Venues: From Registration Office Report To: Volunteer Manager
Artist Registration
Register Performers on arrival and issue wrist bands
Direct performers to accommodation as required
Answer performers enquiries
When: Thursday to Sunday
How Long: 4 hour shifts
Report To: Artist Registration Manager / Production Manager
Signage
Install all signage to toilets, directions
Carparking signage
Venue signs, programmes
Colour chart of armbands for door control
Clean and sort all existing signs
Install all signage around the Festival Site
Working with cable ties and pliers and cutters
Install and pack down Sponsorship signage
How Long: Initial set up of signage and ad hoc as required When: Set-up Wed/Thu. Check Fri, Sat and Sun morning and afternoon Which Venues: All
Report To: Site Area Manager
Camping Monitor
• Greet and register campers at the office
• Direct campers and caravans to designated sites
• Monitor camping grounds
• Ad hoc surveillance of camping grounds
• Mark out camp sites prior to festival
• Provide information to campers
How Long: 4 hr shifts
When: From Thursday to Saturday. Most shifts will be completed before the festival starts. Which Venues: Camping sites & Festival Office
Reports To: Camping Manager
Green Folk Team (Waste Team)
Encourage correct use of the compostable, recycling and landfill bins
Rove on foot and in the Green Folk buggy to keep the site clean
Place signage around the festival
Collect and replace the bins using our Green Folk buggy
Monitor waste input to ensure contamination is kept to a minimum
Sort bins for cross contamination of waste
Get green and dirty sometimes!
Remind your team and yourself to work safely
How Long: 3 x 4 hour shifts
When: Friday to midday Monday
Which Venues: Entire site
Reports To: Green Folk Management
Volunteer Kitchen
Run a clean and tidy catering facility
Prepare lunches for the set up team on Tuesday, Wednesday and Thursday
Assist with Thursday night Tripe Dinner in the restaurant (6pm)
Prepare morning and afternoon tea for volunteers
Prepare lunches for the pack up team on Monday after the Festival
Prepare and serve snacks, tea and coffee for volunteers throughout the Festival from Tuesday to Sunday
How Long: 4 hour shifts
When: Wednesday to Monday
Report To: Volunteer Kitchen Manager
Operations
Oversee and manage the running of the festival
Work in office or in mobile teams of two
Be the eyes and ears of the team around the festival
Respond to issues arising from other teams
Respond to patron's questions and problems
Solve problems or refer to Shift Manager
How Long: 2 to 4 hour shifts
When: Friday to Sunday
Where: Operations office or assigned areas
Report To: Operations Manager
Intrument Lock Up
Provide secure storage for performer instruments
Record storage of instruments
Check tags for out going instruments
Liase with performers
Keep the area tidy
How Long: 4 hr shifts
When: Friday to Sunday
Which Venues: Instrument Lock Up
Report To: Instrument Lock Up Manager
Smoke-Free Festival Team Assistants
Smoke-Free Festival Team Volunteers (Three voly our community festival. Volunteers for this team can be smokers or non-smokers who are respectful of unteers needed.)
The Smoke-Free Festival Team ensures people who don’t smoke can breathe smoke-free air by providing and maintaining zones where people can smoke without effecting others. These are our Yes Butt Zones. (Yes, we’re a smoke-free event, butt…we understand we need to provide for people who smoke.) The aim is for everyone to enjoeveryone’s needs.
During Set-up Thursday: Put up signage and banners relating to the Festival smoke-free policy and designated smoking (Yes Butt) zones. This involves the entire festival site. Place butt trays and some seating in Yes Butt zones.
During festival: Mornings and evenings, maintain the Yes Butt zones (remove butts and any rubbish), check on signage and adjust if necessary. How long: Total five hours, spread over the festival.
Monday morning pack-down: Three hours. Remove signage and banners, return them to Smoke-Free Festival Co-Ordinator. Butt trays and seating may be left for the use of pack-down team.
Location: Whole site
Report To: Smoke-Free Festival Team Co-Ordinator
How Long: 2 – 4 hour shifts
When: Thursday to Monday
Producttion Manager
Previous experience in production management is essential
Basically it’s walk the site and check the program is happening!
Roving around the venues talking to sound folk / venue managers / MCs to check everything is OK
Check Venue Boxes are intact. Ensure MCs / Venue Managers know it exists and its contents!
Liaising with Instrument Lockup if required to assist artists to get load-in to venues • Liaise with PA Gear Chaser to solve access / gear issues
Liaise with Artist registration if there is issue with artist not turning up. • Assist on stages if required – check with Sound / Venue Managers • Solving any artist / program issues with assistance from Artistic Director
Checking backstages are kept up with water, aisles are clear, lighting is OK, gear is stored safely, signage
Major issues not related to Artist/Staging should be referred to Shift Manager • Be familiar with Emergency Procedures
Ensure stages and gear in safe condition, stairs are OK
Check sponsor signage intact
Check decorations intact
How Long: 4 hour shifts
When: Friday afternoon to Sunday
Which Venues: All venues
Report to: Artistic Director
Venue Management / MC
MC Concerts, events
Venue management
Provide announcements to audiences
Liaise with performers, sound persons and MC
Ensure concerts/events kept to running sheets
Ensure tea, coffee, sugar, milk, cold water kept maintained
Ensure venue is tidy, rubbish picked up, chairs stacked
Assist with stage set-up – chairs, tables, instruments
Liaise with Production Manager if any artist / programming problems. Otherwise contact Shift Manager for other issues, emergencies. Use 2 way radio
Ensure toilets are maintained
How Long: 4 hour shifts
When: Friday afternoon to Sunday
Which Venues: All venues
Report to: Shift Manager or Production Manager
Festival Bar Attendant
ESSENTIAL: MUST have a Current NSW RSA
Comply with NSW Responsible Service of Alcohol regulations
Check for Under Age Drinking and Festival Armbands
Serve customers with drinks and information
Ensure tubs are kept stocked and iced
Keep serving, bar and customer areas tidy and clear of rubbish
Maintain a professional standard of service
Comply with the “Code of Conduct”
How Long: 2 hour – 4 hour shifts
When: Friday to Sunday
Which Venues: Bar
Festival Shop
Sell festival and performer merchandise – CDs, Books, Shirts
Liaise with performers to sell their merchandise
Stock merchandise shop
Use cash registers
Use EFTPOS machine
How Long: 3 hr shifts
When: Friday to Sunday
Which Venues: Merchandise Shop
Report To: Merchandise Manager
Marketing, Media, Sponsorship
Greet VIP’s and Media at the Registration
Provide information or a guided tour
Assist media to organise photo ops or interviews
Investigate possible media stories or photo ops
Be first response for media in an emergency
Take photographs and videos throughout the festival
Download and maintain catalogue of photos and videos
How Long: 4 hr shifts
When: Friday to Sunday
Which Venues: All Venues
Report To: Marketing Manager
First Aid
Qualifications in First Aid are required
Requirements: Senior 1st aid certificate or greater, Registered nurse, Doctor. Paramedic
Set up and maintain a clean and tidy clinic for the festival
Give due attention to illness and accidents as patrons present
Record all procedures
Respond to call for help across all venues
Call ambulance as necessary
How Long: 4 hour shifts
When: Wednesday of Set Up to Tuesday of Packdown
Report To: First Aid Manager
Electrical Team
Qualifications in Electrical or a related field are required
Work under the supervision of the electrical team leader
Set up and pack down the required electrical power supply
Resolve issues to maintain the required electrical power supply during the festival
How Long: As required during set up and pack down, rostered on-call during festival When: Wednesday to Monday
Where: Whole site
Report To: Site Manager
Other Ways to Participate
