There are a number of tasks for volunteers, all with varying responsibility. These are generic descriptions to assist you in choosing a position that best suits your abilities. 

SET-UP and PACK DOWN TEAM 

• Assemble stages 

• Set up backdrops 

• Set-up chairs 

• Pick-up gear from storage locations 

• Put up sponsors signs up 

• Put-up programmes at venues on Sandwich boards 

• Set-up tea and coffee 

• Set-up tables for Sound persons 

• Set-up small tents 

• Set-up traffic, parking barriers signage 

• Place signs around festival – directional, parking 

How Long: As long as it takes – Physical Effort Required! 

When: Wednesday, Thursday and Friday 

Which Venues: Various 

Report To: Site Set Up Area Manager 

PACK-DOWN 

• Remove stages 

• Remove backdrops 

• Remove entries 

• Stack chairs 

• Transport Folk Club gear to storage 

How Long: As long as it takes! 

When: Monday and Tuesday 

Which Venues: Various

Report To: Site Set Up Area Manager

FESTIVAL OFFICE 

• Meet and greet patrons 

• Sell Festival tickets to patrons and issue armbands • Exchange vouchers for armbands. Place on patrons • Sell souvenir programmes. 

• Provide general information 

• Maintain message board 

• Use scanner for pre-paid tickets 

• Use cash registers 

• Use EFTPOS machine 

• Record special deal vouchers 

• Interact with Camping & Performer Registration as required • Check armbands at festival entrance and near the first aid rooms 

How Long: 2 to 4 hr shifts 

When: from Thursday to Sunday 

Which Venues: Festival Office 

Report To: Office Manager

SITE CONTROL & TRAFFIC 

• Assist with greeting traffic and pedestrians at Festival Entrance and checking of wrist bands 

• Provide directions to campers, performers, volunteers and audience members • Assist in safe parking for registration at front gate temporary parking area • Assist with carparking control in various Festival parking areas • Assist with directing traffic into and around the Festival site 

• Monitor pedestrian safety and direct as necessary 

• Safely control exiting vehicles 

How Long: up to 3 hr shifts ( usually less than 3hrs ) 

When: From Thursday to Sunday between 7am and 7pm. Some Volunteers will be required to check armbands outside of these hours 

Which Venues: Festival entrance and on site parking site grounds 

Report To: Traffic Manager

ARTISTIC DECORATION 

• Sort materials in storage 

• Make the Festival site Festive 

• Site decoration, Stage Back drops. 

• Dismantle on Monday after festival. 

• Need to climb ladders, use a staple gun, side cutters and pliers. • Requires some heavy lifting. 

• Need to wear closed in shoes, hat and bring a water bottle. • Lots of walking 

How Long: 4+hr shifts 

When: Set up Wednesday to Friday, Dismantle Monday Which Venues: All Venues 

Report To: Artistic Set Up Manager

VOLUNTEER REGISTRATION 

• Register volunteers 

• Brief volunteers on site layout 

• Brief volunteers on emergency procedures • Answer volunteer enquiries 

• Alert Shift Managers of volunteer shortages • Distribute armbands and lanyards • Communication site for volunteers How Long: 4 hr shifts 

When: Wednesday to Saturday 

Which Venues: From Registration Office Report To: Volunteer Manager

ARTIST REGISTRATION 

• Register Performers on arrival and issue wrist bands. • Direct performers to accommodation as required • Answer performers enquiries 

When: Thursday to Sunday 

How Long: 4 hour shifts 

Report To: Artist Registration Manager / Production Manager

SIGNAGE 

• Install all signage to toilets, directions 

• Carparking signage 

• Venue signs, programmes 

• Colour chart of armbands for door control 

• Clean and sort all existing signs 

• Install all signage around the Festival Site 

• Working with cable ties and pliers and cutters 

• Install and pack down Sponsorship signage 

How Long: Initial set up of signage and ad hoc as required When: Set-up Wed/Thu. Check Fri, Sat and Sun morning and afternoon Which Venues: All 

Report To: Site Area Manager

CAMPING MONITOR 

• Greet and register campers at the office 

• Direct campers and caravans to designated sites 

• Monitor camping grounds 

• Ad hoc surveillance of camping grounds 

• Mark out camp sites prior to festival 

• Provide information to campers 

How Long: 4 hr shifts 

When: From Thursday to Saturday. Most shifts will be completed before the festival starts. Which Venues: Camping sites & Festival Office 

Reports To: Camping Manager

GREEN FOLK TEAM (Waste team) 

• Encourage correct use of the compostable, recycling and landfill bins • Rove on foot and in the Green Folk buggy to keep the site clean • Place signage around the festival 

• Collect and replace the bins using our Green Folk buggy • Monitor waste input to ensure contamination is kept to a minimum • Sort bins for cross contamination of waste 

• Get green and dirty sometimes! 

• Remind your team and yourself to work safely 

How Long: 3 x 4 hour shifts 

When: Friday to midday Monday 

Which Venues: Entire site 

Reports To: Green Folk Management

VOLUNTEER KITCHEN 

• Run a clean and tidy catering facility 

• Prepare lunches for the set up team on Tuesday, Wednesday and Thursday • Assist with Thursday night Tripe Dinner in the restaurant (6pm) • Prepare morning and afternoon tea for volunteers 

• Prepare lunches for the pack up team on Monday after the Festival 

• Prepare and serve snacks, tea and coffee for volunteers throughout the Festival from Tuesday to Sunday 

How Long: 4 hour shifts 

When: Wednesday to Monday 

Report To: Volunteer Kitchen Manager

OPERATIONS 

• Oversee and manage the running of the festival • Work in office or in mobile teams of two • Be the eyes and ears of the team around the festival • Respond to issues arising from other teams • Respond to patron's questions and problems • Solve problems or refer to Shift Manager 

How Long: 2 to 4 hour shifts 

When: Friday to Sunday 

Where: Operations office or assigned areas 

Report To: Operations Manager

INSTRUMENT LOCK UP 

• Provide secure storage for performer instruments • Record storage of instruments 

• Check tags for out going instruments • Liase with performers 

• Keep the area tidy 

How Long: 4 hr shifts 

When: Friday to Sunday 

Which Venues: Instrument Lock Up 

Report To: Instrument Lock Up Manager

SMOKE-FREE FESTIVAL TEAM ASSISTANTS 

• Smoke-Free Festival Team Volunteers (Three volunteers needed.) 

The Smoke-Free Festival Team ensures people who don’t smoke can breathe smoke-free air by providing and maintaining zones where people can smoke without effecting others. These are our Yes Butt Zones. (Yes, we’re a smoke-free event, butt…we understand we need to provide for people who smoke.) The aim is for everyone to enjoy our community festival. Volunteers for this team can be smokers or non-smokers who are respectful of everyone’s needs. 

How Long: 2 – 4 hour shifts 

When: Thursday to Monday 

· During Set-up Thursday: Put up signage and banners relating to the Festival smoke-free policy and designated smoking (Yes Butt) zones. This involves the entire festival site. Place butt trays and some seating in Yes Butt zones. 

· During festival: Mornings and evenings, maintain the Yes Butt zones (remove butts and any rubbish), check on signage and adjust if necessary. How long: Total five hours, spread over the festival. 

· Monday morning pack-down: Three hours. Remove signage and banners, return them to Smoke-Free Festival Co-Ordinator. Butt trays and seating may be left for the use of pack-down team. 

Location: Whole site 

Report To: Smoke-Free Festival Team Co-Ordinator

PRODUCTION MANAGER 

Previous experience in production management is essential 

• Basically it’s walk the site and check the program is happening! 

• Roving around the venues talking to sound folk / venue managers / MCs to check everything is OK 

• Check Venue Boxes are intact. Ensure MCs / Venue Managers know it exists and its contents! 

• Liaising with Instrument Lockup if required to assist artists to get load-in to venues • Liaise with PA Gear Chaser to solve access / gear issues 

• Liaise with Artist registration if there is issue with artist not turning up. • Assist on stages if required – check with Sound / Venue Managers • Solving any artist / program issues with assistance from Artistic Director 

• Checking backstages are kept up with water, aisles are clear, lighting is OK, gear is stored safely, signage 

• Major issues not related to Artist/Staging should be referred to Shift Manager • Be familiar with Emergency Procedures 

• Ensure stages and gear in safe condition, stairs are OK 

• Check sponsor signage intact 

• Check decorations intact 

How Long: 4 hour shifts 

When: Friday afternoon to Sunday 

Which Venues: All venues 

Report to: Artistic Director

VENUE MANAGEMENT/MC 

• MC Concerts, events 

• Venue management 

• Provide announcements to audiences 

• Liaise with performers, sound persons and MC 

• Ensure concerts/events kept to running sheets 

• Ensure tea, coffee, sugar, milk, cold water kept maintained 

• Ensure venue is tidy, rubbish picked up, chairs stacked 

• Assist with stage set-up – chairs, tables, instruments 

• Liaise with Production Manager if any artist / programming problems. Otherwise contact Shift Manager for other issues, emergencies. Use 2 way radio 

• Ensure toilets are maintained 

How Long: 4 hour shifts 

When: Friday afternoon to Sunday 

Which Venues: All venues 

Report to: Shift Manager or Production Manager

FESTIVAL BAR ATTENDANT 

Current NSW RSA required 

• Comply with NSW Responsible Service of Alcohol regulations • Check for Under Age Drinking and Festival Armbands • Serve customers with drinks and information 

• Ensure tubs are kept stocked and iced 

• Keep serving, bar and customer areas tidy and clear of rubbish • Maintain a professional standard of service 

• Comply with the “Code of Conduct” 

ESSENTIAL: MUST have a Current NSW RSA 

How Long: 2 hour – 4 hour shifts 

When: Friday to Sunday 

Which Venues: Bar

FESTIVAL SHOP 

• Sell festival and performer merchandise – CDs, Books, Shirts • Liaise with performers to sell their merchandise • Stock merchandise shop 

• Use cash registers 

• Use EFTPOS machine 

How Long: 3 hr shifts 

When: Friday to Sunday 

Which Venues: Merchandise Shop 

Report To: Merchandise Manager

MARKETING, MEDIA, SPONSORSHIP 

• Greet VIP’s and Media at the Registration • Provide information or a guided tour 

• Assist media to organise photo ops or interviews • Investigate possible media stories or photo ops • Be first response for media in an emergency • Take photographs and videos throughout the festival • Download and maintain catalogue of photos and videos 

How Long: 4 hr shifts 

When: Friday to Sunday 

Which Venues: All Venues 

Report To: Marketing Manager

FIRST AID 

Qualifications in First Aid are required 

• To set up and maintain a clean and tidy clinic for the festival 

• Give due attention to illness and accidents as patrons present. • Record all procedures 

• Respond to call for help across all venues 

• Call ambulance as necessary 

Requirements: Senior 1st aid certificate or greater, Registered nurse, Doctor. Paramedic How Long: 4 hour shifts 

When: Wednesday of Set Up to Tuesday of Packdown 

Report To: First Aid Manager

ELECTRICAL TEAM 

Qualifications in Electrical or a related field are required 

• Work under the supervision of the electrical team leader 

• Set up and pack down the required electrical power supply 

• Resolve issues to maintain the required electrical power supply during the festival How Long: As required during set up and pack down, rostered on-call during festival When: Wednesday to Monday 

Where: Whole site 

Report To: Site Manager